Thank you for shopping at https://www.sleep-pemf.com/
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to EarthPulse, located at EP 9/328A, Mavila Junction, Karunilacode, Edava PO, Thiruvananthapuram -695311, Kerala, India.
Goods refer to the items offered for sale on the Service.
Orders mean a request by you to purchase goods from us.
Service refers to the website.
Website refers to My Site, accessible from https://www.sleep-pemf.com/
“You” means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
If the product will be refunded, returned, or exchanged, there will be a charge on the shipping fee of $69, which would be applied through a total reduced refund or credit.
Products that are bought from the physical stores can’t be returned. All items are eligible for return and would be processed if conditions are met.
You are always required to ship back the items by following the shipping instructions:
Pay shipping charges and send to EARTHPULSE INDIA PRIVATE LIMITED, EP9/328A, Mavila Junction, Karunilacode, Edava PO Thiruvananthapuram -695311, Kerala, India
REFUND POLICY
In order to be eligible for a refund, you have to return the product within 14 days of your purchase. If the product is damaged in any way, or you have initiated the return after 14 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a refund, make sure these conditions are met:
- The product must be returned in its original packaging
- Product wasn’t used or damaged
- Product must include original tags (if applicable)
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.
HOW TO INITIATE A RETURN
If you have a request for a return, refund, or exchange, and if you have further clarification and questions, please do not hesitate to contact us through our:
Email Address: support@earthpulse.net
You will be updated on their return status through their email, provided that contact information is recorded to us.